Lifting Patient Care to the Next Level: Elevators at Nemours/Alfred I. duPont Children’s Hospital

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When patients and their families walk into the Nemours/Alfred I. duPont Children’s Hospital, they encounter something unexpected. It’s easy to mistake the innovative interior for a children’s museum or art gallery. Designed by and for families, this facility provides world-class health care, along with a healthy dose of comfort, hope, and fun.

When Nemours/Alfred I. duPont added a new wing, they realized they needed to update the entire facility so it aligned with the hospital’s status as a leading provider of children’s health services. They knew they needed their elevators to reflect the same positive, safe atmosphere as the rest of their building. The trouble was, how?

Diagnosis: Dated Facility

Nemours/Alfred I. duPont’s extensive five-year renovation began from the ground up – with the elevators. They had several key needs:

  • Easy to Keep Clean. The current elevator interiors featured fabric-covered panels, something the hospital couldn’t wait to change. The hospital had to have easily-maintained non-microbial, nonporous surfaces that prevented bacterial growth.
  • Durable. The life of a hospital elevator isn’t easy. With constant traffic, carts, x-ray machines, and hospital beds passing through, the cabs would have to be built for the long-haul.
  • Colorful. The massive hospital had an ingenious plan to help patients, families, and visitors navigate: they used colors to guide them. For example, “Take the purple elevator to the third floor, go down the hall and turn left at the blue elevator.” They needed the colors to match exactly throughout the building so people could find their way easily.
  • Operational ASAP. Nemours/Alfred I. duPont’s top priority has always been patient care and quality of service. To keep to that mandate, they needed the elevator renovation to be complete as quickly a possible.

Prescription for Success

The Nemours/Alfred I. duPont design team modified a cab model from SnapCab’s catalog, reviewed samples and presentation boards, and they were in business. It was that fast, and that easy. Their selected model featured Corning® Gorilla® Glass, which could meet every single one of their needs.


  • Easy to Keep Clean. Gorilla Glass is easy to clean and maintain and is non-microbial. The nonporous panels require just routine cleaning to oust germs from elevators.
  • Durable. Ultra-durable Gorilla Glass is used on over 4.5 billion devices, so it’s designed to put up with a ton of wear and tear. In the unlikely event that damage occurs, it’s easy and affordable to replace it.
  • Colorful. Another critical feature of this glass is that it is clear and pristine. It doesn’t have the green or blue tint that many glasses have, so color can be reproduced accurately. Given paint samples, we simply custom matched the colors on the glass panels – and through the Gorilla Glass, they remain an exact match.
  • Operational ASAP. After the design pros specified their interiors, installation was fast. Certified installers worked during the day, and a flooring contractor came in at night. The elevators were down for only a minimal time, so the hospital staff could work business as usual.

Prognosis: Gorilla Glass is a Cure With Incredible Potential

Nemours/Alfred I. duPont was so excited about the quality and possibilities of Gorilla Glass that they are considering using it in areas outside the elevators. Their lobbies, for instance, could benefit from the same durable, clean, and customizable surfaces. The hospital leadership team also plan to renovate the elevators in their medical office building, relying on the same quality and convenience they experienced with this project.

Every decision that the Nemours/Alfred I. duPont team made was for their patients. They are deeply committed to providing the healthiest environment and most positive experience for children and their families. Their colorful, durable elevators play a crucial role in the hospital’s ability to function and to save lives.